Shipping policy

At Neolar, we aim to ensure a smooth and reliable delivery experience. Our shipping process is designed to be clear, efficient, and dependable. All orders are shipped free of charge.

Currency

Prices are displayed in:

• USD ($) – United States

Shipping Cost

We offer free shipping on all orders. No additional fees are applied during checkout.

Shipping Cut-Off Time

Orders placed before 12:00 AM (GMT+00:00, Dublin time) are processed according to the standard schedule.

Shipping Destinations

We currently ship exclusively within:

• United Kingdom
• United States
• Ireland
• Australia

Processing Time

Orders are processed and prepared for dispatch within 1–3 business days. Once shipped, a tracking link will be provided via email.

Estimated Delivery Time

Your order is expected to arrive within:

• Standard Delivery: 5–8 business days (Monday to Friday)
  Delivery times exclude weekends and public holidays.
• Including processing time, the total estimated delivery period is 6–11 business days.

Order Tracking

A tracking email will be sent once your order has been dispatched, allowing you to monitor its progress. For assistance, please contact us at info@neolar.com.

Possible Delays

Delivery delays may occasionally occur due to circumstances beyond our control, such as courier disruptions or severe weather conditions. Should this happen, we will keep you informed accordingly.